Help Desk Support Specialist job in São Tomé, Sao Tome and Principe
Job description
Help Desk Support Specialists provide technical assistance and support to end-users, resolving IT issues and ensuring smooth operations.
Job Responsibilities
Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. Document and track support requests and resolutions. Provide training and guidance to end-users.
Skills
Technical troubleshooting Customer service and communication Ticketing system usage Basic IT knowledge Problem-solving and critical-thinking skills
Salary range : $59K-$99K
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