Customer Support Manager job in Stockholm, Sweden
Job description
Customer Support Managers oversee a team of customer support representatives. They set performance goals, resolve complex customer issues, and develop strategies to improve customer satisfaction and the efficiency of support operations.
Job Responsibilities
Oversee the customer support team, including hiring, training, and performance management. Set and monitor customer service KPIs and targets. Handle escalated customer issues and resolutions.
Skills
Customer support Team leadership Customer satisfaction Issue resolution Performance metrics Training and development
Salary range : $55K-$82K
Finding Current Customer Support Manager Jobs in | Stockholm, Sweden
- Visit the official website of the Company
- Follow instructions on the page