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Hotmail Login Portal: Step-by-Step Guide to Login

October 8, 2025

Here is a step-by-step guide to logging into your Hotmail account on a computer.

Open the Hotmail/Outlook Portal
- Open your web browser (Chrome, Firefox, Edge, etc.).
- In the address bar, type outlook.com or hotmail.com and press Enter. You will be redirected to the Microsoft sign-in page.
Click “Sign in”
- Look for the “Sign in” button, usually located in the top-right corner of the page, and click it.
Enter Your Email Address
- In the designated field, type your full Hotmail email address (e.g., yourname@hotmail.com).
- Click the “Next” button.
Enter Your Password
- Carefully type in your password. Remember that passwords are case-sensitive.
- (Optional Tip: If you frequently use this device, you can select the “Keep me signed in” box to avoid re-entering your details every time.)
Click “Sign in”
- Click the “Sign in” button to access your inbox.
Complete Two-Factor Authentication (If Enabled)
- If you have two-factor authentication (2FA) enabled, you will be prompted to enter a security code sent to your phone or alternate email, or approve the sign-in via the Microsoft Authenticator app.

You will now be directed to your Hotmail (Outlook.com) inbox.

For the best experience on a smartphone or tablet, use the official Microsoft Outlook app.

Download the Outlook App
- Download and install the Microsoft Outlook app from the Apple App Store (iOS) or Google Play Store (Android).
Open the App and Add Account
- Open the Outlook app. If you are a new user, tap “Add Account” or “Get Started.”
Enter Credentials
- Enter your full Hotmail email address and tap “Continue.”
- Enter your password when prompted, and tap “Sign In.”
Complete Authentication
- Follow any on-screen prompts to complete the sign-in process, including two-factor authentication if you have it set up.

Issue	Solution
Forgotten Password	On the sign-in page, click the “Forgot password?” link and follow the steps to reset it using your recovery email or phone number.
Incorrect Password	Double-check that your Caps Lock is off, as passwords are case-sensitive. Re-enter your password carefully.
Account is Locked	If your account is blocked due to unusual activity, visit the Microsoft account recovery page (often linked on the login screen) to verify your identity and unlock it.
Page Not Loading	Check your internet connection. Try clearing your web browser’s cache and cookies, or try logging in using a different browser (like an incognito/private window).